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CONTACT
Reach our team via email at info@rimplor.com. We endeavour to respond to all enquiries within one business day, including assistance with:
- Product usage and ritual guidance
- Shipping and complimentary returns
- 30-day guarantee claims
- Feedback and suggestions
PRODUCT USAGE
CHARGING
USAGE
A full two-hour charge provides two hours of treatment time.
Ensure the device is fully charged before your first ritual. Simple, professional efficacy.
SHIPPING & RETURNS
30-DAY GUARANTEE
- Complimentary UK shipping and returns
- 30-day return window from date of receipt
- Email info@rimplor.com for return authorisation
30-DAY GUARANTEE
Our commitment to professional excellence ensures that your investment in Rimplor technology is fully protected. We offer a comprehensive assessment and replacement service for all manufacturing faults occurring within the initial thirty-day period.
- Complimentary technical assessment by our London specialists
- Expedited replacement for all legitimate device faults
- Direct priority assistance via info@rimplor.com
FEEDBACK
We value your reflections. To help us enhance the Rimplor experience, please share your thoughts directly with our team via email.
- Insights on device efficacy
- Reflections on your product ritual
- Suggestions for service evolution
info@rimplor.com
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